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Are electric bikes safe to operate?

Yes. Our electric bicycles do not go faster than 20 mph. They are considered to be as safe as a traditional bicycle. All normal safety precautions should be followed when riding any bicycle. 


Are there any Laws for riding eBikes in Idaho?

Check out the link below to learn more about Idaho's specific eBike Laws.  
Idaho eBike Laws

What's the difference between throttle-control vs. pedal-assist?

With throttle control, you have complete "on-demand" power. You simply engage the throttle when YOU want assistance from the motor. Pedal-assist refers to the motor engaging by the action of pedaling. Sensors detect when you are pedaling. This activates the motor to provide additional assistance. 

How much does it cost to ride an electric bike?

It costs approximately $10 a year to power your eBike if you commute 200 days a year. This is only pennies compared to the same commute when using a motor vehicle. 

Where can I test ride, rent, lease or buy an electric bike?

We are proud to offer a variety of options when it comes to your electric bike needs. Whether it's a test ride to try your first electric bike or a long term lease, we offer the best built electric bikes on the market. Call us to schedule a time to try out one of our eBikes.

How far can I travel on a single charge?

This depends on the model that you choose. Each electric bike comes spec'd with it's own battery size which plays a factor in it's exact mileage. Other things to consider are terrain, weight, throttle vs. pedal assist usage. 

How long does it take to charge the battery?

4-8 hours depending on the battery capacity and charger size. The more Amp output the faster the charge will be. 

Can I ride my electric bicycle in the rain?

Yes! With the water-resistant battery design, our bikes can be operated in the rain. However, it is important to keep your eBike protected from extensive exposure to water. For safety reasons, you should avoid whenever possible riding your bicycle in the rain. Riding a bicycle in the rain is like driving a car in the snow. You will not be able to stop as fast and must leave a longer distance between you and the obstacles around you. Your brakes will not perform as quickly when they are wet. You will not be able to turn as sharp without the danger of slipping. You must also ride away from or be cautious around painted lines, pot holes, sewer or drain gates, rail road crossings, bridges, wet leaves and any other areas where a slippery surface can form when wet. Keep an eye out for puddles and turn your lights on if you have them. If you live in an environment where rain riding is expected, you should install front and rear fenders if your bike is not equipped with them to provide protection for the electrical components. Use a cover for your bicycle if leaving it outdoors. Extensive rain can seep into the controller and battery and cause water damage.

Do I need a license or insurance?

Every state is different. In Idaho a license is not required to ride an electric bike on bike paths, lanes or trails. There is no Idaho requirement for insurance. You should check your state and local laws governing eBike operation.

How long until a battery needs to be replaced?

With proper care, the batteries can last as long as 5-7 years. Make sure you understand how to store and charge your battery properly as well. 

What is the battery made of?

Our brands use batteries with lithium technology.

What maintenance is required for the batteries?

The batteries do not require any maintenance. It falls more under proper charging, normal use discharging, and storing correctly. Please refer to the battery maintenance guide in your owner's manual for further information. 

How do I get my eBike serviced?

Synergy Cycles has a repair and service shop that we can service your bike here locally. Please stop by or call us to schedule an appointment or to get more details.